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SERVICE & MAINTENANCE

Independent service for your laboratory.

Maintenance, inspections, repairs and spare-parts solutions for existing laboratory furniture and equipment.

Maintenance plans for your laboratory

ARGE Lab Care lets you agree how we schedule your maintenance and how spare parts and repairs are handled when faults occur.

ARGE Lab Care Basic

Scheduled maintenance and cost control

Who is it for?

Public-sector operators who want a contract for regular maintenance and prefer to commission repairs individually.

What is included

We add your laboratory equipment to our maintenance schedule at the agreed intervals. If we identify a defect or fault, we provide a separate quote. You approve each repair and can see its cost before work begins.

ARGE Lab Care Plus

Cost efficiency and a faster return to operation

Who is it for?

Institutions that operate their own laboratories and want fixed maintenance intervals and a simpler way to resolve faults promptly.

What is included

We maintain the covered equipment at fixed intervals and hold agreed quantities of spare parts throughout the contract. When a fault occurs, we agree which parts to replace. Parts used are charged at the agreed prices.

ARGE Lab Care Ultra

Designed for continuous availability

Who is it for?

Operators of highly equipped development and production laboratories where downtime can carry significant costs.

What is included

A fixed fee covers maintenance, servicing, repairs and spare parts within the agreed scope. During scheduled maintenance, we replace specified wear parts ahead of their replacement limit when needed to reduce the risk of unplanned downtime.

How we handle defects and faults

You report a defect or fault

Basic · 6 steps

You review the quote and place the order. We then source parts and arrange the visit.

01 · ARGE

Prepare a quote

We price the repair and spare parts.

02 · Your step

Place the order

You approve the quote.

03 · ARGE

Source parts

We order the required spare parts.

04 · Together

Arrange a visit

We agree a date with you.

05 · ARGE

Complete the repair

We carry out the agreed repair.

06 · ARGE

Invoice the job

You receive an invoice for the order.

Plus · 4 steps

Agreed spare parts are in stock. You agree the replacement and visit with us.

01 · Together

Agree replacements

We identify the stocked parts to use.

02 · Together

Arrange a visit

We agree a date with you.

03 · ARGE

Complete the repair

We fit the agreed parts.

04 · ARGE

Invoice as agreed

Parts are charged at agreed prices.

Ultra · 2 steps

The fixed fee covers the agreed work and parts. Once you report the issue, we can arrange the visit directly.

01 · Together

Arrange a visit

We plan the visit with you.

02 · ARGE

Complete the repair

We carry out the agreed work.

Optional emergency response

A paid add-on available with every maintenance plan. The response time is when we get back to you after a fault report and initiate the next steps.

The contract sets availability, when the response period starts and the scope of the callout. Repair time depends on the fault and the parts needed.

6 hours

Response time

24 hours

Response time

Lab Care customer portal

With the launch of Lab Care, we will offer access to a dedicated customer portal. You will be able to see the equipment registered for inspection, its inspection reports and its inspection and maintenance history.

Portal access is available as a paid add-on.

Request maintenance

Equipment we support.

Fume cupboards

Maintenance and inspections of existing laboratory fume cupboards, with the scope agreed for each installation.

Safety storage cabinets

Maintenance requests for hazardous-material and gas cylinder storage cabinets.

Safety workbenches

Service requirements are assessed against the equipment type and inspection scope.

Laboratory refrigerators and freezers

Maintenance and service requests for laboratory cooling equipment.

High-purity gas fittings

Technical checks and maintenance of existing gas supply fittings and outlet points.

Water and sanitary fittings

Maintenance and upkeep of water fittings at laboratory workstations.

You can also enquire about emergency and eye showers and other media-supply equipment. We assess the feasible service scope using the actual equipment and documents.

One contact for different manufacturers.

Alongside our own furniture, we assess service requirements for Vinitex, WALDNER, Wesemann, Hemling, Bense, Caspar LABORA and Köttermann installations. We also consider safety-cabinet enquiries involving suppliers such as asecos and DÜPERTHAL.

Fittings may include BROEN-LAB, FAR, existing ILA products and NOVALAB, and high-purity gas fittings from GCE druva, SPECTRON and PC-Armaturen. We act as an independent service provider. Feasibility, spare-parts availability and technical suitability are checked for the specific case.

VINITEX INSOLVENCY · INDEPENDENT ARGE SUPPORT

Support for your existing Vinitex laboratory.

The insolvency concerns Vinitex Laboratoriuminrichtingen B.V. ARGE Labor- und Objekteinrichtungen GmbH provides independent support with condition surveys, maintenance, inspections, repairs and spare-parts solutions. Please contact our service team directly.

Request Vinitex support

Request maintenance with equipment quantities.

Tell us the equipment categories, quantities, location and preferred timeframes.

Home your request